White List

✅ Whitelisting

Whitelisting allows the system to process and log calls only from specific, pre-approved numbers. All other incoming numbers will be ignored.

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🔧 How to Configure:

1. Navigate to: Voice → IVR → Settings → White List
2. Select the campaign number
3. Toggle WhiteList Enabled to ON
4. Add numbers in a comma-separated format (e.g., 9898XXXXXX,966XXXXXXX,97XXXXXXXX)
5. Click Save

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⚙️ Behavior

• ☎️ Only calls from whitelisted numbers will be stored or acted upon
• 🚫 All other calls will be ignored (not logged or processed)

Use this feature to limit system activity to select clients, internal testers, or priority callers.

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