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My Numbers

Missed Call Service

Overview

The Missed Call Service is a powerful feature that captures incoming calls without answering them, allowing businesses to collect intent without incurring telephony charges. It is widely used for:

  • Contest Voting
  • Lead Verification
  • Customer Feedback
  • One-Tap Registrations

This zero-cost communication channel helps improve engagement while reducing operational overhead.


How It Works

  1. User places a call to the provided number.
  2. The application automatically disconnects the call after ringing once.
  3. The caller’s details are logged into the CRM, triggering follow-up actions like callback, SMS, or campaign enrollment.

Interface Preview

My Numbers - Missed Call Setup
Figure: Numbers configured for missed call service with campaign and status details